Privacy Policy & Medical Data Security

1. Our Commitment to Patient Privacy

Baxtiyor Healthcare is committed to safeguarding the confidentiality, integrity, and security of personal and medical information submitted by international patients, their donors, and family members. When you entrust us with sensitive diagnostic reports, blood test results, CT/MRI scans, or passport copies, we apply stringent technical and organizational protections.

2. Confidential Handling of Medical Reports

Uploaded medical documents are treated with utmost sensitivity:

• End-to-End Encryption: All medical files transmitted through our platform are protected by TLS 1.3 / SSL encryption in transit and AES-256 encryption at rest.
• Role-Based Access: Only authorized medical coordinators and accredited treating physicians at partner hospitals are granted access to clinical records.
• No Third-Party Analytics Exposure: Medical reports, diagnoses, and personal health identifiers are never shared with marketing partners or third-party web analytics tools.

3. Purpose of Information Collection

We collect information exclusively to:

• Obtain professional medical second opinions and surgical treatment recommendations from accredited hospital specialists in India.
• Provide transparent indicative cost estimates and duration-of-stay schedules.
• Process hospital Medical Visa Invitation Letters (e-Medical Visa) through treating hospital international desks.
• Facilitate language translation, airport transfer logistics, and lodging arrangements.

4. Patient Consent & Media Rights

Patient stories, video testimonials, and photographs displayed on this website are published solely with explicit, written, and informed consent from the patient or their legal guardian. Any patient may withdraw consent at any time, upon which relevant media will be promptly removed.

5. Data Retention and Deletion Requests

Patients retain the right to request access, rectification, or total deletion of their submitted records at any time by contacting our Data Protection Officer at privacy@baxtiyorhealthcare.com.